As products become more complex, manufacturers realize that there is an increasing demand for concise and customized documentation that can easily explain how to use, maintain, and service a product. Most companies face several challenges related to product documentation like:
- Growing complexity of products
- Shortened time-to-market constraints
- Need for localized documents due to global expansion
- Reduced documentation budgets
- Increased focus on customer satisfaction and product experience
Onward understands these challenges and offers a wide range of technical publications solutions, from authoring and creation of basic manuals to development of complex interactive electronic technical manuals and publications. Our team, comprising of technical writers, domain experts and graphic designers, transforms vital technical information into user-centric information for global applications. We reuse the 3D and 2D graphical data to create illustrations and animations that makes the documentation more user-friendly, eliminates misinterpretation and increases satisfaction for the end user.