Product Engineering

Infrastructure Support

Infrastructure management for an organisation’s information technology is necessary to ensure the adherence to standards, enhance information flow throughout the system and to promote adaptability and interoperability. Onward has been providing IT management services for aeons, to manage complex IT environments with combination of OS/software & applications in client server web & legacy environments working on various databases.
Onward provides an entire range of management services such as LAN/WAN maintenance, Network Operating System support, Proxy server support, Firewall and Security solutions, Network Administration and Network Management, Mail/Print/Fax Server solutions, Open Source Support offerings in LINUX environment, Application/Data Migration & Software Installation & Support.
Our IT support model involves stationing of engineers at the client site to carry out mission-critical applications. During their course of implementation, the support engineers carry out training and support services. Our technical help desk services employ smart tools and technologies to help reduce cost and boost productivity. Onward has resources possessing varied skills supporting leading technologies built around CITRIX and VMware.

Our Service Offerings:

  • Project Management
  • Service Desk Management
  • Configuration Management
  • Annual Maintenance Services
  • Server Management
  • Desktop Management
  • Mail/Print/Email Management
  • LAN/ Network Management
  • WAN/ Gateway/ Telecom Management
  • Application Management
  • Backup Management