Onward has substantial man-years of experience in Managing Complex IT environments with combination of OS/software & applications in client server web & legacy environments working on various databases.

Onward provides its clients with Technology Infrastructure Management Services with offerings in LAN/WAN maintenance, Network Operating System support, Proxy server support, Firewall and Security solutions, Network Administration and Network Management, Mail/Print/Fax Server solutions, Open Source Support offerings in LINUX environment, Application/Data Migration & Software Installation & Support. Support model includes stationing of engineers at client site to carry out mission-critical applications. These Support engineers also provide training and support services in the course of their implementation.

Onward can provide rapid ramping of resources in below mentioned Technical Help Desk environments.

Unix Management – System Administration, managing large server farms Windows management – Active Directory management, Security management, Administrative Scripting, Migration, System Admin of Exchange Server, SMS Server Web Infrastructure Management – Installation, Configuration, Support of Iplanet, WebLogic, WebSphere, Monitoring websites using tools like SiteScope, webtrend, Supporting Microsoft IIS, Apache Tomcat, JBoss Servers Database management – Database Design, Installation, Scripting, Monitoring, Performance tuning, Security, up-gradation, migration,Replication, Production Support. Network & Security Management – Design, Implementation & Management of Switches, Routers, Setting up VPN, Firewalls, SiteMinder, Implementation of Open Source tools like Novell Suite Of applications – Novell exteND, OES, ZenWorks, IDM, LINUX