Mobile Banking is a pro-active communication service, which can be provided by the bank to the customer on their mobile phone and/ or mailbox thus integrating the technologies of mobile telephony with the Internet. In other words, this product is a gateway to m-commerce.
- Mail Communication
Balance
Salary Intimation
Credit/ Debit Interest Transaction
Statement of Account
Maturity Notice
- Special Messages
Anniversary/ Birthday Greetings
To Account Holders
- MIS Reports (for Bank)
Customer Information
History of Mailers Sent
Credit/ Debit Interest Report
Maturity Notice
Graphical Charts
- User Management (for Bank)
Update Period
Back-up
Maturity Notice
Bulk Mailing
Internet based, and therefore the reach is worldwide.
Easy to use and fully automatic - No human interference required.
- Banks can provide information proactively thus making it an excellent marketing tool to retain existing and retain new customers.
- Personalized service.
- Statement of Accounts need not be printed by the banks, thus reducing the administrative costs.
- Better utilization of manpower in productive areas.
- Can generate income for the bank.
- Information can reach the customer "anytime, anyplace and anywhere."
Thus this system allows Banks to provide information proactively thereby making it an excellent marketing tool to retain existing and new customers. |