New virtual enterprises are taking significant business away from the leaders of yesterday. Today's competitive advantage based on product are short-lived, instead forging long-term relationships with customers is key to stability and growth in an increasingly dynamic market and technology comes in handy. Implementing technology is today's paramount business focus to overcome spiraling cost and serving customers better. As statistics goes, most of the customer queries are centered on mundane, repetitive and redundant information, hence the need of a solution to take care of such queries.
Information Kiosk is an easy-to-use multilingual touch-screen kiosk solution from OeSL to provide customers with account related information.
- Easy to view and use
- Multi-lingual facility
- 24 * 7 operation
- Account related information like balance inquiry, transactions history and cheque book status
- General information like number of branches, Deposit rate and Remittance commission can also be displayed
- Better customer relationship
- Improves the customer service
- Reduce workload on the bank/branch staff
- Can be used as a channel for selling various Banking instruments
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